Database Administrator 2

Job description:

Working as an integral member of the IT team, the Database Administrator will assist the Lead DBA and ERP Manager with the planning, implementation, maintenance and performance of all business databases and ERP systems. The role will also include tier 2 support for internal users of the Voyager Worldwide networks and planning for and responding to service issues and other problems in line with the agreed levels of service to the business.

The individual will interact globally with internal / external stakeholders and be expected to work with existing teams providing data, analysis and feedback on issues, trends and actions, and ensuring that actions are prioritised and progressed through robust root-cause analysis, corrective and preventative action, to sustainable and cost-effective solutions.

The Database Administrator will seek continuously to improve the businesses data platforms and ERP systems usage while ensuring data security and integrity.

Core Accountabilities

• Responsible for all business data and databases.
• Assists with the discovery of, design and implementation of automated data tasks to minimise manual work and improve efficiency and accuracy throughout business.
• Responsible for the implementation, configuration and maintenance of database services to ensure business continuity and systems performance.
• Responsible for the integrity and data security throughout the business.
• Design and development of reporting services including, including the maintenance & design of new reports for the business as required.
• Responsible for data analysis for a number of Internal Key Stakeholders, Database reporting, query writing and data extraction.

Key Relationships

• Wider IT Team – Global
• End Users of business systems
• Key business Stakeholders