New IP address for VPS users
Follow this guidance to resolve the issue
Following updates to our systems over the weekend, your IT Department may need to make a change to the Voyager Planning Station web server IP address or Domain to enable updates as follows:
Whitelist 91.135.226.70 replaced with 20.233.62.125
Whitelist 91.135.226.66 replaced with 20.74.237.163
Whitelist voyager.voyagerww.com
Whitelist voyager.gnsworldwide.com
Whitelist ftp.voyagerww.com
Whitelist ftp.gnsworldwide.com
Allow Port: 80, for downloading updates
Allow Ports: 21 & 20 for uploading sync updates
Allow Ports: 1098 – 1298 for uploading sync updates
Should you xperience any issues please contact us as customerservices@voyagerww.com for technical support and we will be pleased to assist.